🧪 Test patients only — real patient data is off until BAAs (incl. Google Workspace) are signed
Monday, Oct 19 · Riverbend PT · Good morning, Dr. Raman
Over the weekend Ava answered 14 calls
and booked 5 new patients. 3 callbacks wait.
and booked 5 new patients. 3 callbacks wait.
🌐 English ▾
Ava answeringBringing patients in
Inflow · this weekNew patients booked (last 7 days)
6
▲ 5 of them over the weekend
Call to first visit (typical)
3 days
▼ from 5 days (better)
Cancelled slots refilled
2
From the waitlist, by Ava
Missed calls called back & solved
4 of 5
Where new patients came from11 this week
■ Doctor referral 6■ Found us 3■ Past patient 1■ Work injury 1
Keeping patients on plan
Retention · this weekShowed up for visits
94%
▲ from 89% · goal 95%
Dropout risks recovered
3
Back on a booked plan
⚠ On a plan, no next visit
4
Dropout risk → see list
⚠ On last approved visit
2
Renewals already started
Reminder calls · 96 madePatient pressed…
■ 1 Confirm 78■ 3 Reschedule 8■ 2 Cancel 5■ No reply 5
Next best action
Call back Helen Ward about her insurance question
Start callbacks 3 callbacks wait · oldest from Saturday · then mark 2 arrivals
All 24 visits today confirmed by Ava · reminder calls finished Sunday 5 PM